Managed Services

What is an MSP, and what can they do for your business?

What is a MSP?

MSP stands for ‘Managed Service Provider’. This is a concept in which businesses outsource certain services to specialist companies. Their business is to provide IT functions for your business, designed for your specific requirements and delivered remotely, usually through a subscription model.

An SLA may be linked to an MSP’s pricing formula. For example, an MSP may offer a range of SLAs to customers, with the customer paying a higher fee for higher levels of service in a tiered pricing structure.

What does a MSP do?

1) Managed IT Services

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

The long and short of it: Our Managed IT services

It meets all of your IT needs, plus increases your team’s efficiency and productivity.

2) Managed Cloud Services

What is the cloud, anyway? In short, it’s a way to host IT services and software in an off-premise data centre and access them on-demand via the Internet. How does this help you? First, because these data centres are monitored around the clock by skilled network engineers, it saves you the trouble of buying, hosting and managing costly IT infrastructure.

The cloud also provides a level of uptime and reliability that most businesses could never achieve on their own – but these two advantages are just the start.

After that, the beauty of managed IT is that we handle the maintenance and monitoring, while you get on with achieving your business goals.

3) Managed IT Security Services

Strong cybersecurity

Comprehensive cybersecurity service allows you to focus on your core business – with confidence that our protections and safeguards put in place are optimized and ready to defend you.

We provide services including:

  • Unified Threat Management Firewalls
  • Endpoint Security
  • 2FA & MFA
  • email filtering & vulnerability audits.

Our solutions guard against both external threats, and within your network.

An MSP can help you access enterprise-grade cyber security tools, no matter your size or budget, which is especially pertinent in light of GDPR and increasing cybercrime.

4) Managed DR & BU

DRaaS (Disaster Recovery

What value can a MSP bring to your business?

These are just a few of the of managed IT services:

  • 99.99% uptime, essential for access to your critical files and data
  • Our 24/7 service desk consistently achieves 97% ‘great’ or ‘good’ customer feedback
  • Access enterprise grade technologies without buying the hardware yourself
  • Benefit from our close partner relationships with leading companies like Microsoft, AWS, Sonicwall, Cisco, Sophos and more
  • Enjoy predictable monthly costs and forego costly CAPEX spending

Qloud IT provide award-winning Managed IT Services, Cloud Services and IT Security Services. Learn more about us by visiting, contact us on 01708 836310 or email