London Based

We Manage Your IT Support, Leaving You To Focus On Your Business

Qloud IT (pronounced “Cloud IT”) is a managed it & cloud solutions provider based in Romford, we offer fully managed IT solutions tailored for small to medium businesses.

Managed IT services

Qloud IT keep your systems up and running smoothly with our 24/7/365 helpdesk, proactive monitoring, and IT support.

Managed IT services

IT Security Services

Protect yourself and your company against the inevitable cyberattack and mitigate potential risk with our managed security services.

IT Security Services

Managed Cloud Services

Streamline business processes, simplify team communications and demystify file sharing with productive cloud services.

Managed Cloud Services
IT Support Romford
Perfectly positioned to provide Fast, Reliable IT Support for small & medium businesses

Your success is at the heart of our business, our strength is in our unparalleled commitment to care for your business and your changing business needs. We strive to give our clients enterprise-level services and solutions at affordable prices.

Our unique combination of managed and transformational services, along with state-of-the-art cloud and connectivity solutions will give your business flawless IT performance.

With over 10 years of experience in IT Support, we are ready to give you the white-glove service you deserve.

Discover our company
Experience the culture that make us stand out.
  • Mission and vision

    To be the global leader in IT services and support. Building on our technologies, competencies and customer interests, and creating value for our stakeholders and customers.
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  • Our challenges

    From small to large, traditional to technology driven, we are proud to help customers of all sizes and verticals accomplish their goals. Discover our case studies.
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  • Technology partners

    One of Qloud IT’s defining principles is to be vendor-neutral in everything that we do. We do, however, still rely on leading technology partners to provide products and solutions.
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  • Meet the our team

    Highly experienced management team have brought together a group of passionate engineers to provide you with the reliable and secure technology platform.
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  • Careers with us

    Our people are the heart of our operations, which is why we’re fanatical about finding the brightest problem solvers in the IT industry and giving them a great place to make a difference.
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Why choose us

Here are 4 reasons why you should choose us

  • People

    We understand that our people impact the success of our business, and we hire people who are smart.

  • Customer services

    We strive to provide superior customer service and ensure that every client is completely satisfied with our work.

  • Support

    Our engineers are trustworthy, dedicated and experienced and will go the extra mile to solve your IT issues.

  • Quality

    We are committed to delivering outstanding, cutting edge IT solutions that add real value that goes beyond.

Stop wasting time and money on technology. Let’s get started

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Switch to Qloud IT

Getting IT Support with us is easy

  • call
    Get in touch

    Simply get in touch using our quick and easy online form, or give us a call on 01708 836310, or book an introductory call.

  • conversation
    Let’s Talk

    We’ll discuss your current IT Support, your business goals and how we can help you maximise your return on technology investments.

  • agreement
    Switch to Qloud IT

    We’ll manage the transition from your existing IT Support provider. Within days, you’ll be experiencing IT support like never before.

Always great service - very professional and queries get sorted within minutes sometimes, cannot recommend Craig enough.
Emily Knight,Myriad Recruitment
FAQ

Frequently Asked Questions

What exactly are Managed IT Services?

Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means Qloud IT acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.

What does having Managed IT Services cost?

Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.

How does flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. Qloud IT serves as your “one-stop-shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

What type of systems do you support?

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.

What is the meaning of IT Support?

is something every business owner will eventually need, the common definition of IT support relates to a team or department that provides technical help to your company. services are beneficial for organisations that don’t have dedicated in-house IT resources and require external support.

Why businesses need IT Support?

is an absolute necessity for any business if you want to stay productive, deliver on promises and grow your company.  High quality IT support services can help your business get huge responses from your customers

What kind of response times can I expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not living up to agreed-upon expectations. You can view our SLAs here

Is your helpdesk open 24/7?

At Qloud IT, we recognise the need for weekend and evening support, which is why we offer our customers an extended hours service, providing them with peace of mind that their IT infrastructure is being cared for when they’re not in the office